Â鶹´«Ã½

Â鶹´«Ã½ currently uses TeamDynamix for ITS helpdesk solution.

Benefits Include

• Enhanced Self-Service Â鶹´«Ã½“ One-stop knowledge base for multiple University areas.
• Easier Navigation Â鶹´«Ã½“ Search knowledge or service categories, or use the home page search bar to quickly find what youÂ鶹´«Ã½™re looking for.
• More Functionality Â鶹´«Ã½“ Get content suggestions as you type in search or leverage our AI-powered T-Bone chatbot for added functionality!
• Public Forms Â鶹´«Ã½“ Anyone without a Pace login account (e.g. parents/guardians) can now submit some forms/requests without logging in.

To search the knowledge base or submit a ticket request, visit the .

For any questions about this initiative, please email pacehelpdesk@pace.edu.